Basic Do's and Don'ts
Data Protection
- Never rely on floppy disks as a safe data medium or for permanent
storage of important data
- Always keep at least two copies of important data.
- Regularly back up your important data.
- Regularly check your backups are working.
- Have a plan for disaster recovery.
- Sign up for Support with CTSM
Security
- Always opt for the best anti-virus protection you can afford.
- Always change the administrator password to something that no person
or program could easily guess or generate.
- Have log on passwords for all users (i.e. to secure your data).
- Never open an email with a suspicious attachment (e.g. .exe .vbs .dll
.bat) unless it is one you are expecting and from a trusted source.
- Write down your passwords and keep in a safe place.
- Don't allow unauthorised software on your PCs.
- If your system has external email and/or Internet access then protect
your system with a firewall.
- Sign up for Support with CTSM
Hardware Protection
- Protect your system with an Uninterruptible Power Supply (UPS) unit.
- Protect PCs with power surge protectors.
System Support
- If you have in-house IT support, seriously consider an external support
contract as backup.
- If you don't have in-house IT support, an external support contract
is essential.
- If you have problems with your PC, always reboot before phoning for
support.
- If you have system-wide problems then get someone who knows what they
are doing to restart the server. Nine times out of ten it will fix the
problem.
- If on starting your PC, you get a message like "Invalid system
disk" then remove the floppy disk!
- Always shut down properly. Never use the off button or switch off
at the mains!
- Before phoning for support, have ready a clear description of the
problem and note down any error messages or codes.
- Don't dabble! If in doubt, consult someone who knows what they are doing.
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