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CTSM: Corporate

Mission:

To become Lancashire's number one SME IT company, renowned for outstanding client care and satisfaction

Values

  • Honesty
  • Customer Relationship
  • Quality Workmanship & Process
  • Service Excellence
  • Pioneering Development

Company Background

Gary Hall established CTSM  in 1997 with the objective of creating an IT company that reflected the old fashioned values of our predecessors, values instilled in a generation to be honest courteous work hard play hard and enjoy life

This philosophy underpins the whole business and is a key factor in the company's continuing growth as clients appreciate the personal, friendly service alongside uncompromising commitment to high quality products and service levels.  Our aim is to build close, long term relationships with clients to ensure their technology is intelligently structured to drive business effortlessly and with a forward-looking, proactive view so that fire-fighting becomes a thing of the past.

From day to day IT management and systems administration to the strategic IT development, we work tirelessly to ensure the client experience with CTSM is always refreshingly honest, effective and affordable.

 

 

Why customers say they like us...

  • Good feedback and fault fixing
  • Quick response times and understandable replies
  • You know our system and can help us sort out a problem quickly
  • Friendly, helpful staff
  • Willingness to help us with problems at short notice
  • Effective phone support
  • Willing to help with any problem we throw at you
  • Nice prompt service
  • Helpful, reliable service
  • Good quality service & support; good value; confidence in engineers & speed of response
  • Informality, flexibility, approachability, high success rate on problem solving
  • Well priced
  • Remote access and speed of response
  • Friendly service