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CTSM: News & Updates

	Summer 2007 Newsletter Features include: Mobile working, Network attached storage, Machine performance tricks plus the regular 'websites worth a look' and our special offers this season \| > Go
	Data Backup What happens if your system crashes, or you lose a critical file? Do you have procedures in place to ensure you can minimise the loss or disruption to business? 2007 version \| > Go
	Guide to Buisiness continuation strategy Click here for a quick assessment and 5 basic steps to follow when pulling together a business continuation strategy \| > Go
	Best practice guidelines Find out how to defend against virus and spy ware attack with our recommended guidelines \| > Go
	Overcoming IT-related stress in the workplace Click here for information, practical tips and strategies to help your business avoid and cope with the pressures of computer rage \| > Go

A few computer security basics:

Data Protection

Never rely on floppy disks as a safe data medium or for permanent storage of important data
Always keep at least two copies of important data.
Regularly back up your important data.
Regularly check your backups are working.
Have a plan for disaster recovery.
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Security

Always opt for the best anti-virus protection you can afford.
Always change the administrator password to something that no person or program could easily guess or generate, using upper and lower case letters and including numbers
Have log on passwords for all users
Never open an email with a suspicious attachment (e.g. .exe .vbs .dll .bat) unless it is one you are expecting from a trusted source.
Consider installing password storage program Don't allow unauthorised software on your PCs.
If your system has external email and/or Internet access then protect your system with a firewall.
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Hardware Protection

Protect your system with an Uninterruptible Power Supply (UPS) unit.
Protect PCs with power surge protectors

System Support

If you already have in-house IT support, seriously consider an external support contract as backup
If you don't have in-house IT support, an external support contract is essential.
If you have problems with your PC, always reboot before phoning for support.
If you have system-wide problems then get someone who knows what they are doing to restart the server. Nine times out of ten it will fix the problem.
Always shut down properly. Never use the off button or switch off at the mains!
Before phoning for support, have ready a clear description of the problem and note down any error messages or codes.
Don't dabble! If in doubt, consult someone who knows what they are doing